Show All Answers

1. I have an outstanding balance. How much do I owe?

Please contact our office (978-369-5557). A staff member will access your tax payment history, and will assist you.

2. Did my bank pay my taxes?

Please contact our office (978-369-5557). A staff member will access your tax payment history, and will assist you.

3. I never received a bill. Why do I have to pay demand fees and interest?

M.G.L. Chapter 60; Sections 3 & 16 states that failure to receive a bill shall not invalidate a tax or any procedures for collection enforcement.

4. When are tax bills mailed? When are they due?

Tax bills are mailed quarterly and due August 1, November 1, February 1, and May 1. Do not send correspondence with your payment because payments go directly to the Tax Collector's Office for bank deposit.

5. I don't have this motor vehicle anymore; now what do I do?

Instructions on the excise bill explains the procedure. Any abatement would be processed by the Assessor's Office.

6. I just bought a new home; when will the tax bill be issued in my name?

A New Homeowner Form (PDF) is available from either the Assessor’s or Tax Collector's Office. Upon receipt of the deed from either the owner or Registry of Deeds and after the next January 1st assessment period begins (Bills due the following August 1st), the bills will be issued in the new owner’s name.

Real Estate Tax bills are due August 1, November 1, February 1, and May,1. Any property owner who is concerned that they did not receive a bill (See FAQ #3) is encouraged to contact the Tax Collectors Office at 978-369-5557.

7. Can I pay my taxes on-line?

Yes. Simply click on the “Online Bill Payment” link and follow the instructions. Please have your bill number available. Please note that the bank assesses a 25 cent processing fee per transaction on all electronic check payments; the Town does not receive the fee. Please note that, if you elect to use a credit card, an additional fee will be assessed by the credit card service provider. The town Town does not receive the fee. Further, partial payments are not accepted using the online bill payment systems. If you have any questions, please contact the Office at 987-369-5557. Please note that on-line payment is only available up to the original due date of the tax. Thereafter, please contact the Office for additional interest charges, and instructions on where to mail your payment.