How does the service work?

Authorized officials record a voice message that is then delivered quickly to individual phones in the notification database. Residents are informed by telephone, e-mail, and/or text when there is
an emergency or other important public safety or public health announcement such as severe weather warnings, hazardous road conditions affecting local routes, public health emergencies
and any other situation that could impact the safety, property, or welfare of our citizens.

Show All Answers

1. What is the Blackboard Connect service?
2. How does the service work?
3. Does the Blackboard Connect service replace other systems that have been used to provide time-sensitive information to residents?
4. Is my telephone number included in the notification database?
5. What precautions are being taken to protect personal information?
6. Will there be a way to positively identify incoming calls which are made by Town officials using the system?
7. Will the Blackboard Connect service work if I have a call screening system on my phone?
8. If I have provided more than one phone number, when will they be called?
9. My primary phone or my second listing is a cell phone with a non-local area code. Will the Blackboard Connect service call numbers outside the area?
10. How does the Blackboard Connect system respond to busy signals or no-answer situations?
11. I am receiving notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
12. I was not able to listen to the entire call. Is there a way to repeat the message?
13. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?
14. How do I opt out of the notification system?